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Personal Pickup
Collect your order directly from our warehouse at Vintrovna 395/25, Hall SO107, 664 41 Popůvky, Czech Republic. Available by prior agreement with your account manager.
How BJUTIP delivers across Europe
As a professional distribution partner for Arabian fragrance brands, BJUTIP ships orders from our warehouse in Popůvky, Czech Republic, to retail, e-commerce, and travel retail partners across the EU. Every order is dispatched under clear, predictable terms — from placing an order to inspecting the shipment on arrival.
Shipping methods
Choose the delivery option that suits you
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Carrier Arranged by BJUTIP
We work with a network of reliable logistics partners across Europe. For card-paid orders, BJUTIP automatically arranges dispatch through our preferred, trusted carrier.
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Carrier Arranged by Customer
Prefer to use your own logistics partner? We're happy to hand over the shipment to a carrier of your choice for collection from our warehouse.
Order & delivery process
From order to delivery
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01
Order confirmation
Once your order is submitted through the B2B portal, you receive an automatic confirmation. Pricing is confirmed at the time of order and reflects current market conditions.
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02
Dispatch
Orders are prepared and shipped from our central EU hub. Risk in the goods transfers to the customer at the moment of dispatch from our warehouse.
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Delivery
Goods are delivered to the address confirmed at registration, or handed over to a carrier arranged by the customer.
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Inspection on receipt
Check the packaging and contents with the carrier at the moment of delivery. Any visible damage should be noted directly on the delivery note and confirmed by the carrier.
Payment & pricing
Payment & pricing
Orders placed through the B2B portal are settled by card payment or bank transfer:
- Orders up to EUR 1,000 are payable by card.
- Orders from EUR 1,000 upwards can be settled by bank transfer.
Cash on delivery is not available.
Prices in the catalog are shown excluding VAT and are updated dynamically based on factors such as market conditions, competitor pricing, and transport costs. Please confirm the current price at the time of ordering.
Returns & complaints
Returns & complaints
If something isn't right with your order:
- Submit a complaint for individual items directly in your customer account.
- Email us at order@bjutip.com.
We aim to respond promptly to every complaint.
Full terms covering claims, defects, and withdrawal are set out in our Terms & Conditions.
Need assistance?
Questions about your delivery?
Our team is ready to help with shipping options, delivery timelines, or an active order.